Any text messaging sent by a company to a consumer that offers useful details about their goods, services, or procedures is referred to as a transaction SMS. Transaction SMS is not a term used to describe marketing messages or promotional SMS campaigns.
In an age of rising cybercrime and incidents of personal data theft, it is critical for businesses to implement effective data protection mechanisms.
As a result, many companies, including Google and Facebook, have implemented two-step authentication on their websites to protect their users from unauthorized logins to their accounts, and the transactional SMS era has made this very simple.
Transactional messages are exceptional practice for client conversation, from the sign-up process to purchases and transport, and SMS is the appropriate channel for this.
Transaction SMS allows for actual-time updates, which makes it ideal for transport and order status notifications, appointment confirmations, and different customer service capabilities.
Transactional SMS is defined as the text message sent from any business, company, or organization to their customer or client. The transactional SMS may provide important and valuable information about the company’s products and services.
Transactional messages are automated or are automatically sent out. This helps in saving human resources to a great extent.
For the businesses to utilize transaction SMS, they must have a web SMS platform or use integrative SMS functionality within their softwares using an API key. Transactional SMS occur only after a certain specified action from the customers’ end. This action then leads to an automated message to be sent to the customer with the company’s or the organization’s reference.
Bulk SMS works the same way for everyone—from small businesses, to large enterprises. Engage with your customers, employees and prospects in three easy steps.
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